returns & exchange
Return of goods purchased prior to use
Exchange of goods purchased for other goods from the available collections
Take Back Programme
Return of goods purchased after a period of use
Products purchased from this website directly may be returned within 7 days of delivery only if the product received was damaged/defected. Products that are eligible for return can be exchanged for a new piece of the same product or a new product of the same value or lesser. We do not have a store credit option however we can offer coupon codes that can be redeemed within a stipulated time period. In case your product qualifies for a return, email us at firstname.lastname@example.org
Products purchased from this website directly may be exchanged within 7 days of delivery in case of issues like incorrect size. The product can be exchanged for a new piece of the previously purchased product or another product of same or lesser value. We do not have a store credit option at the moment however we can offer coupon codes in case of exchanging for a product of lesser value than the exchanged product.
In case of exchanges, email us at email@example.com
take back programme
To ensure a closed loop circular system, we have put in place a take back programme that helps you return used pieces purchased from our website. By returning your used pieces we can together cut down on carbon emissions, resources and a whole lot of waste that could otherwise head straight to the landfills.
On returning your used SANAH SHARMA products, you receive a discount coupon that can be redeemed for your next purchase. There are three levels that you can choose to unlock to claim rewards - Eco Starter, Change Maker and Sustainability Champion.
Eco starter - Garments used for a period of 3 months from purchase can be returned to us for a discount coupon of 15% site wide.
Change Maker - Garments used for a period of 6 months from purchase can be returned to us for a discount coupon of 25% site wide.
Sustainability Champion - Garments used for a period of 12 months or more from purchase can be returned to us for a discount coupon of 40% site wide.
To unlock your level and claim your discount fill the form below